[COVID-19] Continuité de service au SIEL-TE

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Les activités assurées à partir du 11 mai 2020

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Conformément aux consignes du Gouvernement, le SIEL-Territoire d’énergie Loire est contraint d’adapter son activité. Des mesures ont été prises en interne pour protéger le personnel de la pandémie COVID-19.

Le SIEL-Territoire d’énergie Loire mobilise l’ensemble des moyens qu’il a à sa disposition afin de permettre la continuité de ses activités de service public et le bon fonctionnement des réseaux publics numériques (fibre THD42) et énergétiques dont il a la responsabilité, en lien étroit avec les délégataires concernés.

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  • Tous les services du SIEL-Territoire d'énergie Loire sont opérationnels.
  • Une partie du personnel en télétravail et l'autre en présentiel suivant un protocole sanitaire strict.
  • Aucun rendez-vous dans les locaux.
  • Présence sur le terrain selon protocole sanitaire strict.
  • Contacts par téléphone ou par email.

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  • Reprise de tous les chantiers en concertation avec les entreprises et collectivités.
  • Contrôle du suivi des protocoles sanitaires.
  • Études internalisées et prestations externes.

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  • Reprise de tous les travaux en concertation avec les entreprises et les collectivités.
  • Maintenance.
  • Études, ingéniérie.
  • Suivi des opérations.

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  • Accès aux données.
  • Exploitation et développement.
  • Formation et conseil à distance.
  • Gestion des autorisations d'urbanisme (électricité et THD) avec les visites de terrain.

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  • Accès aux bornes.
  • Exploitation et maintenance du réseau.
  • Transfert du réseau au délégataire EasyCharge en cours.
  • Développement d'applications autour de l'hydrogène renouvelable.

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  • Contrôle de l'activité des concessionnaires Enedis, GRDF et des exploitants de réseaux de chaleur.
  • Appui aux consommateurs d'énergie.
  • Commission consultative (en visioconférence), solidarité.

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  • Suivi à distance des bâtiments publics télégérés.
  • Visites de terrain selon protocole strict.
  • Accès à l'applicatif Prosper.
  • Animation des PCAET.
  • Groupement d'achat d'énergie.
  • Programme Rénolution.

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  • Surveillance des installations solaires, bois et hydroélectriques.
  • Maintenance des équipements.
  • Études de nouveaux projets.
  • Construction (chaufferies, bois, ombrières solaires).

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  • Reprise de tous les travaux.
  • Reprise des raccordements chez les particuliers selon un protocole complémentaire.
  • Centre d'appel THD42.
  • Études des extensions, dissimulations et dévoiement.
  • Maintenance du réseau.
  • Études radios (objets connectés).

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